Our Privacy Policy explains how we collect, use, and share information about you as a customer. We aim to be transparent and protect your data while enhancing your experience. UPTOWN THEATER TICKET POLICY WHY WE HAVE THIS POLICY At Uptown Theater, we care about our guests’ experience. We want every ticket holder to know that their purchase is secure, authentic, and fairly priced. Unfortunately, third-party resale sites often list fake or inflated tickets, leading to disappointment, confusion, and unnecessary expense. Our ticketing policy exists to protect our fans, support our artists, and ensure that every seat in the theater is filled by real people who purchased directly and safely. NON-TRANSFERABLE & NON-RESALE Tickets for all Uptown Theater events are non-transferable and may not be resold under any circumstances. Each ticket is valid only for the original purchaser through official Uptown Theater channels. Any attempt to sell, transfer, or advertise tickets for resale is strictly prohibited and may result in the cancellation of the order without refund. THIRD-PARTY WEBSITES Tickets purchased through third-party websites or unauthorized resellers (including but not limited to StubHub, SeatGeek, VividSeats, EventTicketsCenter, or similar platforms) will not be accepted for entry. Uptown Theater does not validate, replace, or refund tickets obtained from these sources. We cannot verify the authenticity or price of any ticket purchased outside our official outlets. OFFICIAL TICKET OUTLETS Uptown Theater tickets are sold exclusively through: uptownpvd.com Purchasing directly from these sources guarantees the validity of your ticket and ensures you receive accurate event details and customer support. FRAUD & SCALPING PREVENTION Uptown Theater actively monitors for unauthorized resale activity. Orders identified as being purchased for resale may be voided without notice. We reserve the right to deny entry or cancel future purchasing privileges to any individual or entity engaged in ticket scalping or fraudulent transactions.

We collect essential information such as your name and contact details to process your ticket purchases. Optionally, you may provide us with additional data for personalized marketing offers.

We collect data to communicate with you about your bookings and to inform you of upcoming events and promotions that might interest you.

Your data is shared with SeatEngine to facilitate ticket sales. For analytics and marketing purposes, we may also share your data with trusted partners under strict confidentiality agreements.

We use Google Analytics to understand how our website is used, helping us improve user experience. We may use additional analytics tools to further analyze website data.

We may display targeted advertisements on our website or partner sites based on the information we have collected about your interests.

We integrate social media platforms into our services to allow you to share content and experiences with your networks.

Depending on your region, you may have specific rights regarding your personal data, including access, correction, and deletion, as governed by local and national laws.

You can exercise your rights to access, correct, or delete your personal data by contacting our support team through the methods provided on our website.

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from them. If we become aware of such collection, we will take steps to remove the information promptly.

We may update our Privacy Policy from time to time. Changes will be posted on our website, and we encourage you to review our policy periodically.

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